diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 7338465020
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, check your internet connection for a strong signal and wait for a proper connection to be established. If you don't receive an OTP after waiting, you can try sending a new request or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing. This will ensure you have the latest features and functionality.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only eligible for the money earned through gaming activities, not bonus amounts. This means users can only withdraw earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes linking your Aadhaar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours, thanks to its fast and stable services. However, payment delays can occur, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If it doesn't, you can reach out to their care centre for assistance.
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